End User License Agreement (EULA)

Last Updated: November 8, 2025

1. Agreement to Terms

By accessing or using Resumoose ("the App"), you agree to be bound by this End User License Agreement. If you do not agree to these terms, do not use the App.

2. License Grant

Resumoose grants you a limited, non-exclusive, non-transferable, revocable license to use the App for personal or professional purposes in accordance with these terms.

3. Data Collection and Usage

3.1 Data We Collect

The App collects and stores information you provide, including but not limited to:

• Resume content (work history, education, skills, contact information)
• Account information
• Usage data and analytics

3.2 Data Access

We reserve the right to access, view, and analyze your data for the following purposes:

• Providing and improving the App's services
• Technical support and troubleshooting
• Detecting and preventing fraud or abuse
• Compliance with legal obligations
• Aggregated analytics and product development

3.3 Privacy Commitment

While we reserve the right to view your data as outlined above, we commit to:

• NOT disclosing your personal identity or data to third parties for marketing purposes without your explicit consent
• NOT selling your personal data
• Maintaining reasonable security measures to protect your data
• Using data access rights responsibly and only when necessary

4. Acceptable Use

You agree to:

• Provide accurate information
• Not use the App for illegal purposes
• Not attempt to breach security or access unauthorized areas
• Not upload malicious code or content
• Not attempt to manipulate, exploit, or abuse the App's AI systems through prompt injection, jailbreaking, or similar techniques
• Not attempt to circumvent usage limits, rate limits, or other technical restrictions
• Use the App only for its intended purpose of creating professional resumes

4.1 Usage Limits and Abuse Prevention

To ensure fair use and protect our infrastructure, we implement the following measures:

• Rate Limits: We may limit the number of requests, resume generations, or AI interactions you can make within a given time period
• Token Limits: Each subscription tier includes specific limits on AI token usage. Excessive or abusive usage may result in temporary throttling or account suspension
• Abuse Detection: We actively monitor for attempts to exploit, manipulate, or abuse our AI systems, including but not limited to prompt injection attacks, attempts to extract training data, or efforts to use the service for purposes other than resume creation
• Automatic Enforcement: Our systems may automatically restrict or suspend accounts that exhibit patterns of abuse, excessive usage, or attempts to circumvent technical limitations

Consequences of Abuse: Violation of these usage policies may result in immediate account suspension or termination without refund. We reserve the right to take legal action for intentional abuse or attempts to damage our systems.

5. Intellectual Property

5.1 Your Content

You retain ownership of the content you create (your resume data). By using the App, you grant us a license to store, process, and display your content solely to provide the App's services.

5.2 Our Property

The App, including its code, design, features, and branding, is owned by Resumoose and protected by intellectual property laws.

6. Service Availability

• The App is provided "AS IS" and "AS AVAILABLE"
• We do not guarantee uninterrupted or error-free service
• We reserve the right to modify, suspend, or discontinue the App at any time

7. Disclaimer of Warranties

THE APP IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RESUMOOSE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

9. Subscription and Payment Terms

9.1 Subscription Billing

Resumoose operates on a subscription basis. By subscribing, you authorize us to charge your payment method on a recurring basis according to your selected subscription plan (monthly, annually, etc.).

9.2 No Refund Policy

ALL SALES ARE FINAL. Due to the nature of our service and the immediate costs incurred in providing it (including but not limited to AI processing costs, infrastructure costs, and token usage), we do not offer refunds for any subscription payments, whether partial or full.

This no-refund policy applies to:

• Monthly subscription fees
• Annual subscription fees
• Any promotional or discounted subscription periods
• Unused portions of subscription periods
• Subscriptions canceled before the end of the billing period

9.3 Cancellation

You may cancel your subscription at any time. Upon cancellation:

• You will retain access to the App until the end of your current billing period
• No refund will be provided for the remaining time in your billing period
• Your subscription will not renew for the next billing period
• You will lose access to the App's features at the end of your billing period

9.4 Price Changes

We reserve the right to modify subscription prices at any time. Price changes will take effect at the start of your next billing cycle after notice is provided. Continued use of the App after a price change constitutes acceptance of the new price.

9.5 Service Costs

You acknowledge that providing the App's services incurs real costs to us, including but not limited to AI model token usage, computational resources, and infrastructure maintenance. These costs are incurred immediately upon your use of the service and cannot be recovered, which is why refunds are not available.

10. Account Termination

We reserve the right to suspend or terminate your account at any time for:

• Violation of these terms
• Fraudulent or illegal activity
• Non-payment or payment disputes
• Any reason at our sole discretion

You may terminate your account at any time by contacting us or using the account deletion feature (if available). Account termination does not entitle you to a refund.

11. Data Retention and Deletion

Upon account termination or deletion request:

• We will delete your personal data within a reasonable timeframe (typically 30-90 days)
• Some data may be retained for legal or legitimate business purposes
• Backup copies may persist for a limited time

11. Changes to Terms

We reserve the right to modify this EULA at any time. Changes will be effective immediately upon posting. Continued use of the App constitutes acceptance of modified terms.

12. Geographic Restrictions and GDPR

Important Notice: Resumoose does not currently support users in countries subject to the European Union's General Data Protection Regulation (GDPR) or similar comprehensive data protection laws.

By using this App, you represent and warrant that:

• You are not located in, and will not access the App from, any GDPR-covered jurisdiction (including but not limited to EU member states, EEA countries, or the United Kingdom)
• You understand that the App's data handling practices may not comply with GDPR requirements
• You acknowledge that using the App from a GDPR-covered jurisdiction is at your own risk and may violate local data protection laws

We reserve the right to restrict or terminate access to users from GDPR-covered jurisdictions at any time without notice.

13. Governing Law

This agreement shall be governed by and construed in accordance with the laws of the State of Florida, United States of America, without regard to conflict of law principles. Any legal action or proceeding arising under this agreement shall be brought exclusively in the courts located in Florida, and you hereby consent to personal jurisdiction and venue therein.

14. Contact Information

For questions about this EULA, contact us at:

• Email: [email protected]
• Website: resumoose.com

15. Severability

If any provision of this EULA is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this EULA shall otherwise remain in full force and effect.

16. Entire Agreement

This EULA constitutes the entire agreement between you and Resumoose regarding the App and supersedes all prior agreements and understandings.